Shipping policy

Shipping Policy

Fox & Hound BBQ Sauce – Shipping Policy

Thank you for shopping with Fox & Hound BBQ Sauce.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

During high order volume or holidays, processing times may be slightly longer.

Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on your location and the selected shipping carrier.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other circumstances outside our control.

Shipping Carriers

We primarily ship using major carriers such as:

  • UPS

  • USPS

  • FedEx

Carrier selection may vary depending on order size and destination.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number so you can monitor delivery progress.

Please ensure your shipping address is correct at checkout. Fox & Hound BBQ Sauce is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately through the contact form on our website so we can attempt to correct the order before it ships.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery so we can assist in resolving the issue.

Please include:

  • Your order number

  • Photos of the damaged package (if applicable)

International Shipping

We may ship internationally in select cases; however, international shipping rates and delivery times vary significantly depending on destination.

Customers are responsible for any customs duties, import taxes, or fees required by their country.

Contact

For any shipping questions, please contact:

If you have any questions about shipping, tracking, or delivery, please reach out using the contact form on our website and our team will be happy to assist you.